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AZ – Banking Center Leadership Positions

MidFirst Bank

This is a Full-time position in Phoenix, AZ posted October 26, 2021.

Position Description:

Banking Center Leadership positions are comprised of the following:

The Banking Center Manager is responsible for managing the daily operations of a banking center as well as providing leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers.

This position is responsible for a variety of duties focused on the development of new business, as well as retaining and expanding our current relationships with customers.

Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, and conducting performance evaluations

The Assistant Banking Center Manager will assist the Banking Center Manager with the daily operations of the banking center as well as provide leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers.

This position is also responsible for a variety of duties focused on the development of new business, as well as retaining and expanding current relationships with customers.

The Teller Operations Supervisor is responsible for providing leadership to the Tellers in the banking center by modeling the highest level of customer service while processing transactions and offering products and services to potential and existing customers.

Teller Operations Supervisors are responsible for teller operations, cash management, and monthly audits.

Position Requirements:
Required Skills:

– A minimum of two years of recent retail banking experience leading, managing, motivating, and developing a team of tellers and sales associates, to meet and exceed assigned goals within a goal and/or commission-based environment

– Proven leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner

– Proven ability to proactively and effectively participate in a sales program, as well as meeting or exceeding expectations for the sales and referral activities established for this position

– Availability to work weekends and/or extended hours as required to support the banking center

– Excellent client service skills, including interpersonal and communication skills

– Excellent organizational skills

– Proficiency in all Microsoft applications (Word, Outlook, Excel etc.)

Preferred Skills:
-Extensive knowledge and familiarity of banking products and services
-Bilingual (fluent verbal and written English/Spanish) skills

Physical Requirements:
This position may require long periods of standing or sitting and may include long periods of typing and repetitive motion.

Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operation:

– Standard Hours: Monday
– Friday from 9:00 a.m.

– 7:00 p.m.

and Saturday from 9:00 a.m.

to 2:00 p.m.

– Ultra Hours: Monday
– Friday from 9:00 a.m.

– 7:00 p.m., Saturday from 9:00 a.m.

– 2:00 p.m., and Sunday from 10:00 a.m.

to 2:00 p.m.

Candidates must be available to work weekend hours.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.