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Advanced Contact Team Advisor (Call Center Advisor)

Swift Transportation

This is a Contract position in Phoenix, AZ posted December 13, 2020.

Job Description Primary Purpose and Essential Functions: Answer all Advanced Contact Team (ACT) department inbound calls including vendor, breakdown, fuel, lumper, etc.; gather and document available pertinent information to initiate/create a claim or repair order, as well as notify appropriate response personnel.

Facilitate necessary repair of equipment during breakdown and accident repair cycles; obtain maximum equipment utilization to minimize overall costs.

Assist callers in the equipment by Jobble