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Healthcare Call Center Representatives

A Line Staffing Solutions

This is a Contract position in Chandler, AZ posted November 23, 2021.

NOW HIRING Call Center Representatives for a top managed care organization / health plan located in Latham, NY.

Pay Rate: $18 per hour Hours: 8-hr.

shift between 8am – 5pm, Monday through Friday.

Potential OT.

Duties: Member/Provider inquiries regarding eligibility, benefits and claims Transferring calls using a call routing source Approximately 40-60 calls per day Provide assistance to members and/or providers regarding website registration and navigation Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations team for claim adjustment Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement and call reduction Job Requirements: Requirements High School Diploma or GED Healthcare Call Center Experience Why Apply: Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability GREAT Hours Monday through Friday, 40 hours per week, No Weekends Competitive Pay Rate