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Sr. Infrastructure Engineer

BSI Group

This is a Full-time position in Scottsdale, AZ posted May 16, 2021.

Great that you’re thinking about a career with BSI!

Great that you’re thinking about a career with BSI!

About The Role

The Senior Network Engineer will work within the matrix-based BSI Global IT Infrastructure team with a direct line to the America’s Regional Head of IT.

This position is responsible for the build, test, implementation, technical administration, configuration and planning of operational systems, including (but not limited to) BSI’s Active-Directory, Microsoft O365 environment, Desktop OS and build environment, Security Systems (including Anti-Virus), Network & Voice systems, and the file and print environment.

Senior Network Engineer Responsibilities:
Provides technical management of an IT operation, ensuring that agreed service levels are met and all relevant policies and procedures are adhered to Develops, negotiates and agrees schedules and priorities for Services, with respective users, in line with Service Level Agreements.

Ensures agreements are implemented and controlled Ensures that operational procedures and working practices are fit for purpose and current Investigates and manages the adoption of appropriate tools, techniques and processes (including automation) for the management of systems and services.

Ensures that appropriate software or specialist monitoring tools are used to maintain awareness and control of the hardware and software Takes responsibility for the design, procurement, development, installation, upgrading, operation, control, maintenance (including storage, modification and communication of data, voice, text, audio and images) and effective use of IT infrastructure components and monitors their performance Schedules and supervises IT maintenance and installation work, including major configuration changes and upgrades in consultation with others where appropriate, including user representatives, facilities managers and contractors.

Ensures tasks are carried out in line with service level agreements Influences design and development of new and changed systems and services to optimize operational efficiency.

Contributes to definition of associated standards and techniques.

Recommends operational and maintenance acceptance of new systems and services.

Contributes to KPIs for system acceptance and monitoring Conducts investigations on system performance, security, risks, and system usage, and makes proposals for improvement Ensures that operational incidents and problems are identified, recorded, monitored and resolved.

Provides appropriate status and other reports to specialists, users and managers Investigates suspected attacks and undertakes the investigation and resolution of security incidents, in accordance with established procedures including incident management procedures.

Uses forensics where appropriate.

Reports on findings and lessons learnt / improvement actions All other duties as assigned
Education/Qualifications

Bachelor’s Degree or 5+ years in similar role

Extensive awareness of current IT Technologies & terminologies, and the ability to quickly develop an understanding of the BSI environment

Excellent interpersonal skills necessary for dealing with individuals at all levels within BSI, as well as external organizations

Microsoft Windows 2012/2016 Server experience

Microsoft Exchange experience

SCCM Modern Workplace Management and Deployment

Win 10 Monitor, Release and Patch management at OS and Apps level

Microsoft Azure, Amazon AWS, Azure Single Sign-on,

VMWare / Microsoft Hyper-V Server virtualization technologies

MCSE qualification required

Awareness of Security Management and Penetration testing tool sets

What We Offer

BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off.

Our Excellence Behaviors: Client-centric, Agile, Collaborative.

These three behaviors represent how we do things at BSI.

They help us ensure that BSI is a great place to work and a highly successful business.

BSI is an Equal Opportunity Employer and we are committed to diversity.

To protect our candidates and BSI employees during the Covid-19 outbreak, all interviews will take place remotely.
Our Excellence Behaviours: Client-centric, Agile, Collaborative.

These three behaviours represent how we do things at BSI.

They help us ensure that BSI is a great place to work and a highly successful business.

BSI is an Equal Opportunity Employer and we are committed to diversity.

To protect our candidates and BSI employees during the Covid-19 outbreak, all interviews will take place remotely.

Full time

JR0004171

About Us

BSI continues to support our people and clients to make a difference during this challenging time.

Our focus on Innovation in the way we support the COVID 19 effort, continue to deliver to clients and adapt through agile working methodologies are helping us navigate these unique times.

We are still recruiting especially in areas that are Client facing and Business Development , and you can find vacancies advertised on Workday – Career – Find Jobs.

We are conducting Virtual Interviews and Inductions, it’s amazing how positively people are embracing new ways of working and staying connected.

Stay safe.

Our ambition is to be recognized and valued globally as a best-in-class company; a client-driven, efficiently-run, growing business.

BSI has come a long way since being founded in 1901.

Today, we’re a global business services organization, respected world over for the development of standards; assessment of management systems; testing and certification of products and services; providing software solutions; and the delivery of training courses.

We offer diverse career paths from auditing to sales, product development to finance, and from IT to marketing.