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Data Services Clerk I

Southwest Service Administrators

This is a Full-time position in Phoenix, AZ posted March 26, 2021.

The Data Services Clerk I is responsible for supporting operational functions and provider maintenance for the data management team. In addition, this role will be responsible for loading files, assigning tickets, and assisting with monthly report conversions and distributions.

We pride ourselves on being flexible, but there are some things we feel very strongly about:Being an excellent communicator, because you take care in articulating your own thought process, as well as critique the work of others. Understanding the whole business. Great systems aren’t built in a vacuum – they require hard work from extremely smart people across many disciplines and an understanding of how it all fits together.Great teams are better than the all-star players. No matter how great someone’s ideas, they’ll be improved upon through collaboration.


  • Verify, process, and load daily claim files.
  • Convert and distribute monthly reports for all Funds.
  • Assist with various operational reports for the department.
  • Provide support for provider maintenance.
  • Assign tickets to team members.             


  • Work cooperatively with other team members.
  • Actively participate in team meetings and training activities.
  • Perform additional responsibilities as periodically assigned.


  • High School Diploma or equivalent


  • Ability to read and comprehend detailed technical instructions, vendor correspondence, and other technical information with proven problem solving and analytical skills.
  • Minimum 40 WPM and 3,000 KPH proficiency
  • Basic understanding of MS Office and web-based data systems.
  • Detail oriented, with a high level of accuracy.
  • Professional communication skills with both internal and external contacts.
  • Ability to develop goals and objectives with procedures to monitor and evaluate progress.
  • Strong dedication to follow-through on all tasks and assignments.
  • Ability to follow detailed instructions and vendor correspondence independently.
  • Strong interpretation of reports/data extracts in a variety of file layouts and ability to identify errors/issues.
  • Ability to sit for long periods of time operating a computer keyboard.
  • Ability to organize, set priorities, work independently and complete multiple projects within established deadlines.
  • Professional, client-focused approach to colleagues and assignments.

CompetenciesProblem Solving, Communications, Interpersonal Relations/Teamwork, Organization Awareness, Self/Life Management, Continuous Improvement/Innovation and Change, Basic Technical Competence.Employee Benefits Program

  • One of the most competitive Paid Time Off plans in the industry.
  • Extensive 401(k) plan with company matching for contributions up to five percent of an employee’s base pay.
  • Affordable medical, dental and vision insurance; along with company paid disability and life insurance.
  • Family and employee care programs.

Apply Today

Skills Required

  • Clerical
  • Analytical
  • Problem Solving


Salary: $13.50-$15.98

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