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USAA: Program Manager Senior – P&C Policy Modernization


This is a Full-time position in Mesa, AZ posted October 27, 2020.

Purpose of JobWe are currently seeking a talented Program Manager Senior for the San Antonio, Phoenix, Tampa, Colorado Springs, Chesapeake office or 100% Remote Work Environment.Focused on the management, execution and delivery of large-scale programs (multi-year, large cost and scope, etc.) and/or the oversight and governance of programs to ensure alignment to the CoSAs strategic imperatives and to monitor program health.

Works to achieve multi-year program deadlines, scope and overall program benefits.Job RequirementsAbout USAAUSAA knows what it means to serve.

We facilitate the financial security of millions of U.S.

military members and their families.

This singular mission requires a dedication to innovative thinking at every level.In each of the past five years, we’ve been a top-40 Fortune 100 Best Companies to Work For®, and we’ve ranked among Victory Media’s Top 10 Military Friendly® Employers 13 years straight.

We embrace a robust veteran workforce and encourage veterans and veteran spousesto apply.USAA Careers Award Winning Workplace (17 seconds)USAA Careers World Class Benefits (31 seconds)Tasks:Identifies and manages existing and emerging risks that stem from business activities and the job role.Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

Follows written risk and compliance policies and procedures for business activities.Defines and maintains program strategies commensurate with the level of risk, size and complexity.Directs analyses, root cause identification and development and recommendation of key work products.Applies proficient knowledge of the business, its products and processes to assess program risks and rewards across multiple technologies and business goals.Negotiates agreements, settles disputes equitably and diffuses situations.

Negotiates program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity.Responsible for developing multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value.Facilitates meetings with executive management project sponsors to define solutions.Ensures compliance with company and regulatory policies and procedures.Adheres to EPMO processes, procedures, controls, standards, tools and templates (as required).Adheres to governance rigor required for work effort.

Drives the adoption and sustainment of changes within the organization in compliance with USAAs Change Management framework.Minimum Requirements:Bachelor’s Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.6 years of project and/or program management experience, including experience defining a new program and/or managing large-scale projects.Proficient experience in Principles of Project/Program or Portfolio Management.Proficient knowledge program efforts management tools and methodologies.Understanding of risk management policies and procedures.Knowledge of program management methodology and techniques; program performance evaluation and change management principles.Experience developing, maintaining and reporting on project/program budgets.Solid business acumen and/or demonstrated learning agility to quickly increase business knowledge.*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions.

This will take approximately 5 minutes.

Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.Preferred Experience/Skills:Knowledge or execution of Information Technology development methods for new products, systems maintenance or modernization.2+ years of P& C Insurance experience.Proficient knowledge in program management tools and methods.Works within a SAFe framework to drive Solution level capabilities to Programs for execution ready development.PMP or PMO Certification.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.

Additionally, our career path planning and continuing education will assist you with your professional goals.Relocation assistance is not available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement) or must have managers approval prior to posting.Last day for internal candidates to apply to the opening is 11/01/20 by 11:59 pm CST time.