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Director, IT Business Partner – Commercial & EAP – Remote

Magellan Health

This is a Full-time position in Phoenix, AZ posted April 6, 2021.

Remote opportunity for a Director, IT Business Partner, responsible for designing, evolving, deploying and managing the process standards and controls for Commercial and Employer segments IT operating model.

This role is the primary face-off point for Commercial and Employer business leadership to ensure their IT needs are adequately met.

Will require regular one-on-one and group communication to senior executives that demonstrates command of strategic thinking, financial savvy, business acumen and IT expertise.Responsible for IT account management, solution design & development, project portfolio management and operations liaison for assigned business units/segments.Conduct and report on Commercial and Employer IT needs, capabilities and output on a monthly and quarterly basis using well-structured, consistent reports and deliverables.Understand Information Security priorities and effectively bridge the gap between business and IT teams with plans and actions to manage and mitigate risks to Magellan and its clients.Work closely with Engineering and Shared Services to align business and technical objectives.

Provide feedback to IT personnel across Magellan IT that will drive improvements in our systems, solutions and infrastructure.Demonstrates knowledge of several business areas processes, procedures  and functions.Ensures that intended business benefits are met.Provides transformative leadership and program/project management for strategic projects and support the development and standardization of project management processes, tools and best practices.Manages a portfolio of projects in a coordinated way to ensure alignment with organizational strategies and to ensure the realization of prioritized and quantitative benefits.Identifies key stakeholder project objectives and requirements and provide strategic and tactical leadership on programs/projects.Ensures assigned individuals are executing the identified and assigned tasks and providing appropriate tracking and reporting per plan.Directs all phases of projects demonstrating proficiency in project management areas in accordance with accepted project management standard in the industry.Provides in-depth analysis of projects culminating with lessons learned for incorporation into future project plans.Ensures assigned individuals are executing the identified and assigned tasks and providing appropriate tracking and reporting per plan.Influences changes/enhancements to business processes, policies, and system infrastructure.Manages the selection, evaluation, contracting, and integration of externally available hardware, software, and data to deliver business solutions.Directs and manages though analysis, planning, design, development, testing, installation, and maintenance of support systems for business areas.Selects and builds strong teams through formal training, diverse assignments, and coaching, mentoring, and other development techniques.Manages and develops project cost estimates, benefits and assessment of potential project risks.Manages projects, people, customer expectations, and business priorities to achieve customer satisfaction.Manages budgets, plans and expenses; may have cost center responsibilities.Oversees throughput for encounter processing acting as liaison between the customer and Magellan IT teams.Oversee and act in review board fashion for reports delivered from Magellan to the customer.Manage vendors.Shares best practices throughout IT.Agile:Coaches and mentors IT and Business staff in lean/Agile methods.Drives servant leadership and coaches other IT Project Managers on this quality.Empowers the teams to be self-organizing.Empowers the teams and stakeholders to make decisions.Measures and reports progress frequently using agile metrics.Creates Product Roadmap and Release Plan in partnership with POs and IMs.Coaches and leads coordinating practices in Agile methods such as Release Planning, Iteration Planning, Grooming etc.Coaches and assists Product Owners in prioritization, 3-Amigo Reviews and other PO activities.Leads and facilitates Scrum of Scrums with related projects/teams.Traditional:Coaches IT PMs in developing and maintaining project charters, detailed project plans, weekly status updates and problem resolution.Coaches IT PMs in creation and maintenance of  WBS, RACI, Stakeholder Register and detailed Project Management plan.Coaches IT PMs in management of dependencies across projects.Coaches IT PMs in performing Root Cause Analysis.Develops and leads the establishment and facilitation of internal IT project management processes and tools (i.e.

critical path tracking, contingency planning, operational workflow documentation/refinement.)Other Job RequirementsResponsibilities10+ years of experience in Project Management and leading large project teams through the development and support of applications.

Broader experience across IT or across different industries (for external hires) is a must.

Must have 2+ years of experience leading teams.Experience in health care, insurance or related field.Critical thinker.Demonstrated problem solving techniques.Strong verbal and written communication skills.Ability to coach and build skills within the team.General Job InformationTitleDirector, IT Business Partner – Commercial & EAP
– RemoteGrade31Work ExperienceITEducationBachelors: Computer and Information ScienceLicense and Certifications
– RequiredLicense and Certifications
– PreferredMagellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace.


Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.Job InfoType: Full timeLocation: Remote MO Maryland Heights 63043, Remote TX Dallas 75208, Remote CA Sacramento 95822, Remote IN Indianapolis 46229, Remote AZ Phoenix 85014, Remote NC Raleigh 27614, Remote MN Minneapolis 55412, Remote TX Houston 77042, Remote GA Atlanta 30315, Remote NC Charlotte 28214, United States