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Senior Functional Analyst – FICO

Phoenix Staff, Inc

This is a Contract position in Scottsdale, AZ posted June 11, 2020.

Under minimal supervision, the Senior Functional Analyst provides business value by evaluating and implementing SAP functionality through process engineering, education, and configuration of enterprise applications and technologies.

On top of that, we need an excellent communicator.

I’m not talking about being sure to call your Mom every Sunday, but more like delivering technical messages without an ego and partnering with those around you to work towards a common goal.

Your role: Research, recommend and develop functional solution design; define business processes, improvements, and business objectives with focus on SAP capabilities and integration points Map the solution to business requirements according to standards and program principles Must analyze current needs, anticipate future needs and provide solutions integrating various business operations Partner with business and IT to ensure continuing delivery of new functionality at consistent if not increasing velocity Collect, document and analyze new large and/or complex work requests to determine sizing and approach for potential solutions Assist leadership in prioritizing work requests, bug fixes and other initiatives as necessary Consistently provide and vet options as necessary for solutions that address requirements as well as non-functional requirements while adhering to best practices around standardization, scalability and usability Maximize the amount of standard processes vs custom coding in solution assessment and alternatives Consider capacity limitation and operations times; collaborates with IT resources Design solutions with robust end to end capabilities specifically Consider user impact, capabilities, limitation and adoption; collaborates with business process owners and Subject Matter Experts (SME) Build, configure or partner with development to deliver and unit test quality and efficient functionality Provide solutions with capability to restart/recover seamlessly with monitoring controls and escalation points-built in Provide knowledge transfer and direction to Testing resources as well as oversight for test scenarios, scripts and cases Provide knowledge transfer to End Users, Support Team and Testing as necessary during for any functional remediation, change, enhancement or break fix Deliver and deploy only fully validated and vetted solutions Serve as subject matter expert for Areas of Responsibility for their respective product organization Provide documentation as necessary for the solution including but not limited to Business Process Design (BPD) Documents, Functional Specifications (F-Specs), End User System Procedures, End-to-end Business Process flows, User Stories, Knowledge Article and Deployment Scripts Provide support for functions as necessary including supporting junior resources, business support, root cause analysis and corrective remediation for escalated problems and incidents Mentor and train junior resources and other extended team members and customer as necessary in the domain space you support Stays current on the latest industry technologies, trends and strategies Provide a can-do attitude with a pragmatic balance of velocity, quality, best practices and prioritization Completes work in a timely and accurate manner while providing exceptional customer service What you’ve got : Minimum 5 years of SAP system specific configuration and implementation experience.

Demonstrated expert level knowledge of SAP and business processes Demonstrated expert level SAP application knowledge Demonstrated knowledge of SAP integration points for transactional and master data Demonstrated expert understanding of SPAU/SPDD, Business Rules Framework, RICEFS, patches, upgrades and support packs Demonstrated understanding of SAP technologies including SLT, ALE, EDI, IDOCs, Fiori, BAPIs, RFCs and WebDynPro Demonstrated capabilities in additional SAP technologies including but not limited to Hybris, CAR, Solution Manager, BW, NetWeaver and MIM Ability to work independently and in a team is vital.

Proven ability to work efficiently and accurately under pressure, meet deadlines and present a professional demeanor is essential Proven ability to respond to different organizational situations while maintaining a positive and friendly attitude is necessary In addition, organizational and problem-solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential Bachelor’s degree in Business Administration, Computer Science or Management Information Systems preferred; OR equivalent experience 5 years business experience with SAP or related field 5 years’ experience with SAP in a technical or functional capacity Proven history of increasing responsibility and upward mobility in previous technical and functional roles