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Senior ServiceNow Developer

Kforce Technology

This is a Full-time position in Phoenix, AZ posted March 25, 2021.


Kforce has a client, a growing company in the Phoenix, AZ area is seeking a Remote ServiceNow Developer. We are working directly with the Hiring Manager. Responsibilities:

  • Develop and provide architectural solutions on the ServiceNow platform to fulfill user requirements
  • Troubleshoot advanced issues in the role of Level 3 Support
  • Utilize the ServiceNow platform to develop and configure functionality that enables employees and clients, processes, and systems to operate faster, more efficiently, and with greater operational intelligence
  • Resolve critical incidents as a member of an after-hours and weekend on-call rotation
  • Implement and maintain ServiceNow’s Customer Service Management application
  • Provide technical leadership, mentor junior colleagues, and build relationships with business users and the Product Management team
  • Assist with platform upgrades and help maintain the overall health of the platform
  • Advocate for and champion the use of ServiceNow as a go-to solution for business needs
  • Build and maintain robust integrations with other systems and tools to support business objectives
  • Work with your peers in a self-organizing manner as part of an Agile scrum team
  • Aggressively look for ways to reduce technical debt, introduce best practices, and champion high-quality user experiences within the platform
  • Work collaboratively with other developers and engineers, as well as the Product Management team to design elegant, modern, efficient, and high-quality solutions to meet business needs

Job Requirements:


  • 5-7+ years of hands-on experience developing, maintaining, and administering one or more ServiceNow instances
  • Extensive experience as a ServiceNow Developer
  • Extensive JavaScript experience with Angular JS and/or ReactJS
  • Deep knowledge of HTML and CSS
  • Understanding of SOAP
  • Proficiency in C# or C++ preferred
  • Experience working with PowerShell preferred
  • In-depth understanding of the Agile methodology
  • Extensive experience working with business users to understand requirements and implement technical solutions
  • Experience creating and maintaining technical and architectural documentation
  • Experience implementing and maintaining ServiceNow’s Customer Service Management application
  • Knowledge of the Application Studio and the Service Portal
  • Ability to work successfully in a team environment as well as independently
  • Experience with ServiceNow Glide System API is a plus
  • ServiceNow Certified Application Developer is a plus
  • ServiceNow Certified Administrator is a plus
  • Incident management and CMDB experience is a plus

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.