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Alarm Technician

Alert 360

This is a Full-time position in Phoenix, AZ posted November 1, 2021.

Install, program, services and repair physical wiring and equipment including but not limited to: security burglar alarm, fire alarm, surveillance video and other products as require. Ensure that work is in accordance with relevant codes. Regular and reliable attendance is a requirement.

Company Conformance Statements

• Stay current and follow company policies, procedures, and understand HR policies as described in the employee handbook.

• Perform quality work within deadlines and with minimal supervision.

• Interact professionally with other employees, customers, and suppliers.

• Assist with all other tasks as needed or assigned.

• Perform all other duties as required.

• Work effectively as a team contributor on all assignments.

• Follow all safety requirements and maintain a safe working environment at all times.

• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Knowledge, Skills, and Abilities

• Remains up-to-date with industry licensing and testing requirements.

• Ability to read and understand basic blue prints.

• Inspect installation sites and study work orders, building plans, and installation manuals in order to determine materials requirements and installation procedures.

• Install, maintain, or repair security systems, alarm devices, and related equipment following blueprints of electrical layouts and building plans.

• Has general knowledge of basic construction of buildings and homes.

• Knowledge of wide range of alarm panels.

• Test backup batteries, keypad programming, sirens, and all security features in order to ensure proper functioning, and to diagnose malfunctions.

• Analytic ability to diagnose basic problems and ability to work with minimum supervision

• Track VRT

Educational and Licenses/Certifications

• High School Graduate or equivalent

• Valid Driver’s License

• All current state fire and alarm licenses

Working Conditions and Physical Requirements

• Work is performed in all kinds of weather at various locations within a given district or territory.

• Performing the duties of this job, require sitting or standing for extending periods of time as well as walking and transporting supplies in and out of a vehicle and various locations.

• Must be able to squat, kneel, bend, crawl, and climb.

• Must be able to carry, secure and store necessary material, tools, and utility ladders.

• Work is performed at client locations often in hot or cold attics.

• Ability to operate hand and power tools.

• Able to lift 40 lbs.

• Able to climb a ladder.

• Able to work with hands overhead.

• Good eyesight and color perception to work with intricate components used in electronic equipment.

• Work shift varies based on client and operational needs.

Supervisory Responsibility

Individuals must be able to accept supervision and direction from the Branch Manager. Must possess self-motivation skills

The duties, activities and responsibilities described are not all inclusive of potential requirements for all assignments covered under this job description.

Job Requirements:

Essential Duties

• Prompt and predictable attendance is a basic requirement.

• Maintains a positive customer relationship and company image.

• Installation of equipment and required wiring.

• Responsible for service for 90 days after installation

• Adjust sensitivity of units based on room structures and manufacturer’s recommendations.

• Submits all paperwork including SOP and JOB on time as required

• Troubleshoot alarms and electrical circuitry.

• Trains customers in the proper use of their system. Demonstrate systems for customers, and explain details such as the causes and consequences of false alarms.

• Operate hand and power tools in a safe manner.

• Drill holes for wiring in wall studs, joists, ceilings, and floors.

• Feed cables through access holes, roof spaces, and cavity walls to reach fixture outlets; then position and terminate cables, wires and strappings.

• Maintains company vehicle clean and organized at all times.

• Closes service calls in a timely manner.

• Notifies Branch Office when scheduled calls are completed and can take additional service calls.

• Will be scheduled as an “on call” status to accommodate priority service calls.

• As needed, overtime will be required to assist in priority service calls and to respond to customer service calls when heavy service schedules exist.

-Equal Opportunity Employer-