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Help Desk Technician

eXcell, a division of CompuCom Systems, Inc.

This is a Full-time position in Phoenix, AZ posted May 2, 2021.

At eXcell httpswww.excell.comit-careers , you re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join eXcell httpswww.excell.comit-careers ! Contract to Hire Opportunity We have an immediate opening for an A+ Certified Desktop Support Tech to provide remote and onsite support. Driving required to and from work for on-call situations. TOP 2 required skills that candidates must have are 1. A good personality and 2. Willingness to learn. Overview Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems Customize communication, instructions, and product knowledge to the level of the individual Determine the most cost-effective repair to minimize customer downtime Prepare reports for analysis Qualifications 5+ years of related experience, or AA degree, or equivalent combination of education and experience A+ certification Solid experience and understanding of IT services and products Ability to transform technical IT language into terms everyone understands Relatable with customers and impeccable with follow-through Not intimidated by problems you ve never seen before – confidence is key! Hungry to work hard and hungry to grow your career! W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell httpswww.excell.comit-careers Supports Equal Employment Opportunity eXcell httpswww.excell.comit-careers , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com httpwww.excell.com .