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Casino Arizona and Talking Stick Resort

This is a Full-time position in Scottsdale, AZ posted October 30, 2021.

Job Title: Blackjack Extraboard Dealer 

Department: Blackjack

Reports To: Blackjack Floorperson


Deals Blackjack in a manner that promotes speed, accuracy and game protection.  Controls game action and players.  Ensures games are dealt according to Casino policy and procedures. 

Supervisory Responsibilities

This job has no supervisory responsibilities.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Checks in with coordinator 15 minutes prior to the beginning of each shift change.
  • Begins shift in complete uniform and good personal hygiene.
  • Enters games, gives and receives any information about games with outgoing dealer.
  • Controls games.
  • Calls Floor Person for any problems or decisions.
  • Understands and follows Blackjack Policies and Procedures.
  • Keeps abreast of all casino special events and promotions.
  • Regularly interacts with Coordinator, Floor Person, Pit Supervisor, Pit Shift Manager as needed i.e. to communicate problems, solicit decisions on issues that arise.
  • Communicates tactfully with guests, department personnel and management to resolve problems.
  • Demonstrates strong knowledge in all aspects of the game dealt.
  • Creates an atmosphere of hospitality and friendliness toward guests – makes eye contact and greets the guest by first name, if known, upon arriving to the table and thanks the guest for playing when they leave the table.
  • Consistently complies with department, company and gaming regulatory policies and procedures and internal controls.
  • Ensures good game protection and game pace for all players.
  • Ensures payouts are made quickly and accurately.
  • Opens and closes tables by verification of all checked inventory.
  • Responsible for the enforcement of all applicable regulations, under the code of Federal Regulations, Title 31, Chapter X, as it pertains to this position.  This includes, but is not limited to, observing and reporting suspicious activity, of either customers or employees, as defined in the Code of Federal Regulations.
  • Responsible for maintaining up-to-date knowledge of all applicable regulations under the Code of Federal Regulations, Title 31, Chapter X, by attending Title 31/Anti-Money Laundering training, provided by Casino Arizona, at least once a year or more if required by management and outlined in the Title 31 Minimum Internal Controls.

Education and/or Experience

High school diploma or general education degree (GED) required; previous Blackjack dealing experience, at least 90 days as an Extra Board Dealer or completion of Blackjack dealer training from a management approved training source required.  Must successfully pass dealer audition.

Other Qualifications

Must have excellent customer service and communication skills.  Must be dependable, trustworthy and able to handle pressure and stressful situations.  Must demonstrate reliability and flexibility in work schedule. 

Language Skills

Must be able to read, write, speak and understand English.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time; use hands and fingers to handle or feel; reach with hands and arms and talk or hear.  The employee must regularly lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is regularly exposed to secondary smoke.  The noise level in the work environment is usually loud.