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Computershare: Mortgage loan processor iii- $5,000 sign on bonus

Computershare

This is a Full-time position in Tempe, AZ posted June 27, 2020.

We have a unique opportunity for someone to contribute their talents and strengths as a Mortgage Loan Processor III This position has a $5,000.00 sign on bonus after 6 (six) months of full time employment.

Due to these unprecedented times, this position is temporarily a work from home opportunity.

This position will return to work in a local office at a later date in time.

A COMPANY TO BE PROUD OF At Computershare we invite you to share our vision and commitment to excellence in everything that we do.

Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time.

Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications.

We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement.

Many of the world’s leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.

Computershare is represented in all major financial markets and has over 12,000 employees worldwide.

DIVERSITY IS A STRENGTH Across our global team, we see diversity as a source of strength.

The more perspectives we have, the better equipped we’ll be to meet the demands of our diverse global customer base.

We want every person who joins out team, every customer and every supplier to feel welcome.

We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law.

That applies throughout our company, around the world with no exceptions, regardless of differences.

We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve.

We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.

OUR VALUES Our key values – Certainty, Ingenuity and Advantage – drive everything we do: you can count on us to deliver with precision and reliability, every time.

We look beyond today’s problems to find tomorrow’s solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.

A ROLE YOU WILL LOVE The Mortgage Loan Processor III will work in a team allocated to specific clients or channel of business, manage a pipeline of loans and be responsible for all customer communication throughout the process of the loan from loan approval to Clear-to-Close.

Effective communication with internal and external customers is critical in meeting key performance metric and contributing to the success of the team.

The Loan Coordinator 3 is responsible for navigating the entire loan process with the customer, informing the customer, asking for any additional documents as needed, following up with the customer on the conditions needed and answering the customers questions along the way.

This roles main activity will be speaking with loan officers, customers, providing guidance, explaining documentation requirements, answering questions, asking appropriate questions and listening to the client’s needs.

Primary Accountabilities Perform daily proactive pipeline managementCommunicate with customer and Loan Officer consistently and effectively, while providing excellent serviceMaintain contact schedule with customer and Loan Officer, updating loan record on all communicationCommunicate effectively and build relationships internally between the closing, UW, VC, set up, and lock desk departmentsSet expectations, provide timely status updates, and establish deadlines for customers on returning conditionsCoordinate all customer activity in order to meet desired closing dates Manage a pipeline of loans driving activities to meet the customer’s expectations and to meet an on time closingEffectively manage and own your OES work queue ensuring queues and activity timelines are metRestructure, re-price transactions with the Loan Officer that do not meet underwriting guidelinesAudit conditions prior to file submission to underwriting to confirm the meet requirements Assist clients with loan level questions and concernsReview reporting to target loans in the pipeline that need special attentionDeliver clean, complete and accurate files to both underwriting and closingCommunicate effectively with clients, customers, and vendors with licensable parametersWhile performing the duties of this position, the employee will view, have access to, and work with confidential financial data.

The employee in this position must adhere to strict confidentiality policies and procedures.Perform related duties as requested.

WHAT WE NEED FROM YOU Knowledge of federal and state fair lending requirements Working with unique and complex program guidelinesCoach and train others and share best practicesPrioritize workload and meet deadlinesOrganizational skills with attention to detail – advancedInteract effectively with all levels of staff and managementMicrosoft Office skills – intermediateProficient in third party systems usage Proven experience working in a fast paced, high volume, customer focused environmentRelationship management skillsTime management and problem solving skills – advancedUnderstanding, interpretation and qualification of mortgage documents and products andinvestor guidelines with the ability to clear conditions – advancedVerbal and written communication skills advanced KEY QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience Required: High School Diploma or equivalent.2 years of customer service customer support experience required Preferred: 2 years of industry experience in compliance, fraud and monitoring tools (Mavent, CoreLogic, Interthinks, FHA, VA, DU, and LP) 5 years of mortgage processing and/or operations experience Language Ability Ability to read/comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one/small group situations to customers, clients, and other employees of the organization Mathematical Ability Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.

Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the environment is moderate Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Sedentary work involves sitting most of the time.

Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

REWARDS AS UNIQUE AS YOU A choice medical insurance plans designed to meet your needs Dental & Vision insurance Life & Disability insurance Flexible spending and health savings accounts Employee Stock Purchase Plan Paid time off You’ll accrue 3 weeks your first year!

Nine Holidays $1,000 Employee Referral Program Wellness programs Matching 401(k) Tuition Reimbursement Banking and investments plans Rewards and recognition programs Employee discounts for wellness, auto & homeowners insurance, wireless service and more… To learn more, visit us at Your career is waiting.

Computershare is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

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