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Contact Center Engineer – Level II


This is a Contract position in Phoenix, AZ posted August 16, 2020.

Job Description We are currently seeking a talented Contact Center Engineer – Level II for the San Antonio Home Office I or Phoenix Campus.
NOTE: The candidate selected for this position will be an Engineer on the Contact Routing Operations team in USAA’s Chief Technology Office.
They will design, implement, and support operational and innovative voice and routing technologies for USAA’s enterprise contact centers.
Responsible for creating, modifying, maintaining and supporting infrastructure an