CPhT – Full Time
Pill Pack by Amazon Pharmacy
This is a Contract position in Avondale, AZ posted August 22, 2020.
PillPack is a pharmacy that makes it simple to take the right medications at the right time. We combine convenient packaging, modern technology, and personalized service to create a system that enables people to take the right medications every day, this means they can spend less time dealing with error-prone pill boxes or manual solutions and more time doing the things they enjoy.
We tive on friendly and creative team energy, aiming for an environment that is both productive and comfortable. We value team building where everyone is working hard to make a huge impact on the company together. We want someone who loves coming to work every day, and most importantly, cares deeply about their team and adding value. As a Certified Pharmacy Technician, you will play a critical role in assisting PillPack customers by aiding in the refill and denial process of prescriptions. Successful candidates will be required to pass a pre-employment drug test.
Core Responsibilities:
- Communicate with patients by telephone and take refill requests from patients
- Transfer calls from providers to the pharmacist when necessary
- Request the transfer of existing customer prescriptions into PillPack”s pharmacies
- Transcribe verbal prescriptions from external pharmacies
- Manage daily logs and collaborate with team to prioritize workload
- Work with the ongoing support team to enter appropriate drug, drug dose, time, instructions and prescriber information into the pharmacy filling system
- Communicate with providers to obtain new prescriptions and follow up on patient-related inquiries
Basic Qualifications:
- High school or equivalent diploma
- State Board of Pharmacy License in good standing (This includes Pharmacy Technician, Trainee, and Assistant Licenses)
- National Pharmacy Technician Certification (PTCB or NHA)
- 6+ months of customer service experience
- 6+ months of experience working with computer and web based tools
- Experience navigating and troubleshooting the internet
- Experience multitasking with phone and computer skills
- Experience recognizing and identifying patient medications
Preferred Qualifications:
- 1+ year of relevant phone or email customer service experience
- Excellent communication skills (spoken and written)
- Demonstrated ability to work as an effective team member
- Strong organization skills and attention to detail
- Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
Salary
- $18.00/hourly for Certified Pharmacy Technician (NHA or PTCB)
Shifts
- Monday – Friday – 8:30am-5:00pm
- Monday – Friday – 9:30am – 6:00pm
- Sunday -Thursday 8:30am-5:00pm
- Monday -Friday 11:30am-8:00pm
**Availability is subject to change and based on business needs
We love our employees
We offer an opportunity to be an integral part of a company that is on a mission to reinvent pharmacy and improve peoples” lives. Benefits of being a full-time employee at PillPack include, but are not limited to:
Competitive compensation
Full medical, dental, vision package and 401(k) plan
