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Facilities Management – Workplace Experience Coordinator

CorTech LLC

This is a Full-time position in Chandler, AZ posted February 12, 2021.

INTAKE: Host team for Waymo account. 100% onsite Expected to be 6 month duration with no plan to extend or convert at this time.
Must be willing to work Day and Swing shifts
DAY SHIFT 6-2 or 7-3
SWING SHIFT 2-10 or 3-11

3 FULL TIME & 1 PART TIME
Please specific the below on top of resume.
-Hours of availability
-Available for Day Shifts?
-Open to Full Time?
-Open to Part Time?

Light hs&e- will be stationed at reception desk and/or employee entrance to be sure people have done the worksite checks before entering. Will also do walkthroughs with covid checklist. Will include receptionist duties as well

This role is a critical member of the workplace experience team for building entry and safety services. At this time, the team is focused on ensuring a safe workplace in support of the COVID-19 containment initiative. During this time, the primary function of this role is guiding employees through building entry health screening, monitoring entry surveys, and temperature screening protocols. Additionally, the workplace experience coordinator will participate in other workplace safety duties, such as verification of sanitation protocols, building walk throughs, workplace re-entry preparation, and ensuring personal protective equipment (PPE) is available. Personal safety equipment, protocols and training will be provided and required.

In addition, the workplace experience team influences a positive office experience as service leaders. In this role, you would provide workplace services and support to increase individual well-being, personal productivity, and organizational effectiveness. This Host uses people-led services to connect employees to their environment through high-touch services and world-class customer service support delivered by employees like the Workplace Experience Coordinator. As part of the Host team, the Workplace Experience Coordinator is responsible for support and coordination of activities related to delivery of workplace experience services for clients. This may include assignments welcoming employees and visitors at a reception desk.

This coordinator works day and swing shifts in a state of the art automated transportation facility.

• Welcomes and facilitates building entry screening for employees.
• Completes daily walk through verifying safety checklist items. Inventory PPE supplies and information to be maintained at the building entry. May assist with temporary signage.
• Performs visual verifications to support environmental health and safety compliance, using checklists, and records and reports gaps.
• May use technology tools for data entry from visual verifications.
• Verifies labels and warning signs are visible and placed according to plans.
• Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
• May provide reporting and insight to clients and property teams to improve product and service delivery.
• Performs other duties as assigned.

Education & Experience
• HS Diploma or GED required. Bachelor’s degree or professional hospitality accreditations preferred. Prior Customer Service experience required.
• A minimum of 1 year of Front Desk, Concierge, customer service or other hospitality experience is preferred.
• Strong knowledge of the surrounding area and all recreational, hospitality and business related information.