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Member Insights Analyst – Remote or In Office – Must Live in UT or AZ

AAA Northern California, Nevada and Utah Insurance Exchange

This is a Full-time position in Phoenix, AZ posted April 6, 2021.

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.

We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks.

We believe everything you do outside of work adds to who you are at work.

We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

We are passionate about maintaining a diverse and inclusive workplace that reflects the people and culture of the communities we serve, and fostering an environment in which everyone can realize their full potential and grow without barriers.

We celebrate our differences as they make us stronger and invigorate our workplace.

We believe that each of us enriches our culture by contributing unique perspectives, valuable insights and key strengths.

We want each of our Team Members to feel valued, respected and supported.

Why Work For Us Benefits
– Medical, Dental, Vision, wellness program and more!

401k Matching
– $1 for $1 company match up to 6% of pay Annual Incentive Plan
– Eligibility to participate in AAA NCNU annual bonus plan Paid Time Off
– Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities Collaborative Environment
– AAA will value your contribution to providing exceptional service to our members Summary Supports the design, execution analysis and communication of Voice of Member and/or qualitative and quantitative market research programs and ad-hoc projects.

Essential Functions Responsible for formulating reports, interpreting data and producing insights and recommendations.

Manages relationship with vendors on a day to day basis.

Accountable for Member Insights support to selected AAA business units.

Education & Experience/Licenses & Certification Bachelor’s Degree in relevant field required 3-5 years’ experience in VOC, Qualitative and/or Quantitative Market Research roles
– either client and/or vendor side Work Environment/Physical Requirements Works in an office environment sitting at a desk, table or computer workstation for extended periods of time.

May travel by car, plane or other form of transportation to attend business meetings or conferences.

Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.

Please note that you will be asked to complete a candidate assessment following your application, via email.

Your application will not be considered until the assessment has been completed.

We’ll value your skills and experience.

We’re building a performance organization with heart and developing a pipeline of tomorrow’s leaders.

Your work will be enhanced with training opportunities, a mentoring program and our Promote-from-within philosophy.

We celebrate our diversity and leverage the power of many minds.

#CATH_RX