Seasonal Central Operation Associate
PHX - AZA10 (Seasonal Central Operation Associate)
This is a Contract position in Queen Creek, AZ posted June 27, 2020.
This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. Were looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences.
Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them.
Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them.
Location
Tempe, Arizona USA
Job opportunities vary by location. We update postings daily with open positions.
Salary
Earn a base pay of $15.00 an hour!
Job Descriptions
Start as soon as 7 days. No resume or previous work experience required.
The Central Operation Associate coordinates the delivery of customer orders between Amazon drivers, third-party companies, and Amazon Operators.
Shift Details:
- This role is Flexible Part-Time
- Scheduled days are posted weekly. You will be able to select the days you want to work. (Subject to business needs)
- Ability to work nights, weekends and holidays
- There are no guaranteed minimum weekly hours
- Get shift requests and accept them right on your phone
What its like to work as a Central Operation Associate:
- Coordinate rescue support between two drivers
- Interpret information from different sources to determine best course of action to drive delivery success
- Communicate with delivery partners ensuring on-time delivery
- Coordinate with Amazon Station Operators to ensure customer orders dispatch timely and accurately
- Solve for planned and unplanned events (traffic, weather, sporting, community) leading to anomalies outside normal dispatch operations
- Identifies exceptions and escalates to management
- Completes intra-window reports using standard tools/process
- Candidates must be flexible to work weekends and/or evenings
- All work is executed on a computer through Amazon proprietary software and Microsoft Office
- Communicate via phone/chat/email with various Amazon stakeholders to answer real time questions to remove barriers
Job Requirements
- Strong Computer Skills
- Strong writing Skills
- Experience communicating with diverse audiences
- Ability to learn quickly in a fast-paced environment
- Candidates must be flexible to work weekends and/or evenings
Basic Qualifications
- High School diploma or equivalent
- Must be at least 18 years old
Preferred Qualifications
- Strong computer skills using a transportation management system as well as Microsoft Office products.
- Good teamwork mentality: able to build trustworthy and supportive working relationships.
- Strong logical thinking, analytical skills, and problem solving skills.
- Five years of experience in customer support and/or distribution operations.
- Experience in transportation/dispatch industry is a plus.
- Strong computer skills using a transportation management system as well as Microsoft Office products.
- Ability to learn quickly in a fast-paced environment.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
PandoLogic. Keywords: Technical Support Associate, Location: Queen Creek, AZ – 85142
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