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USAA: Shared Services Compliance Executive


This is a Full-time position in Phoenix, AZ posted November 30, 2020.

Purpose of Job* This role can be based in our San Antonio or Phoenix offices, or remote with frequent travel.

*This leader will report to the Chief Compliance Officer and oversee and execute shared services compliance programs across the enterprise.

Provides second-line independent Compliance oversight and guidance regarding business products, services, and processes to ensure they are executed in accordance with regulatory requirements.

Continuously drives a strong culture of compliance and demonstrates integrity and professional judgment in protecting the interests of USAA and its members.

Manages and leads teams in the development, implementation and/or execution of compliance programs to minimize risk to USAA.

Provides compliance oversight for USAA, its affiliates, and USAA partnerships with external companies.

Builds effective relationships with industry and regulatory authorities.Job RequirementsResponsible for establishing and administering the strategic plan to ensure compliance with all laws and regulations.Provides independent oversight and management of the compliance function to address the changing regulatory environment.

Responsible for ensuring development of appropriate policies, procedures and controls to comply with all new state and federal regulatory compliance requirements.Establishes strategic/tactical solutions for compliance business requirements.

Oversees adoption and identifies any outstanding compliance issues.Responsible for establishing and implementing Compliance governance across a Line of Business.

Oversees the identification of potential areas of compliance vulnerability and risk.

Promotes the development and implementation of corrective action plans to mitigate future compliance risks.Develops and drives implementation of the compliance risk profiles, tolerances and risk appetites and associated limits (including ongoing communication with front line units around compliance with rules, laws and regulations).Responsible for influence and adoption of compliance strategies and solutions across senior executive levels.Identifies opportunities, creates momentum, and facilitates transformative improvements from a compliance lens to operating models and systems.Builds and leads a high performing team of leaders and compliance professionals with a broad range of advanced expertise, influence capability, and high levels of business knowledge.Required:Bachelor’s Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.10 years of experience in compliance, to include experience in developing Compliance programs, processes, and execution of major compliance initiatives within a financial services or insurance organization.8 or more years of people leadership experience in building, managing and/or developing high-performing teams.Expert knowledge of financial services or insurance regulations, laws, regulations and regulatory expectations.Experience working with Senior Executive Management and Boards.Strong communication skills with the ability to effectively communicate at all levels of management.Executive-level business acumen in the areas of business operations, industry practices and emerging trends.Preferred:Deep experience in a shared services compliance officer role interacting directly with the business lines in one of the largest 30 banks in the U.S.Solid understanding of and interaction with operational risk within a large bank.Extensive experience interacting with federal regulators, especially the Federal Reserve and OCC.Experience leading enterprise shared services compliance, especially IT, marketing, CFO, HR, etc.Personal lines insurance compliance experience is a plus.