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ACCOUNT REPRESENTATIVE

McLane Company

This is a Full-time position in Phoenix, AZ posted September 24, 2021.

BENEFITS SUMMARY:

Becoming a McLane teammate is to become part of an honest, stable, and reliable company with 125 years of success. We are looking for teammates with perseverance who will take the extra step for our customers, our community, and the company. In return, we will pay you well and offer you the opportunity to go as far in your career as you want to go.

DAY 1 BENEFITS such as medical, dental, and vision insurance and company-paid life insurance.
401(k) with annual company match starts on your 90th day.
Paid holidays, vacation time, educational assistance program, and more!

ABOUT THE JOB:

The Account Representative maintains ongoing daily communication and follow-up with assigned customer(s) to ensure retail accuracy and ensure that distributions are properly loaded. They gather and disseminate information for external and internal customers, provide item authorizations, and coordinate resolution of store issues.

Review all QUASAR item maintenance, test bills, daily and weekly out of stocks reports and Mpulse reports; provide information from reports to assist customer decisionmaking.
Review and communicate SKU management report data to customer.
Develop an ongoing dialogue with divisions to promote idea sharing, faster customer communication, team building, and issue resolution for our customers’ benefit.
Prepare a weekly recap letter to pertinent divisions and corporate operations about customer activities and opportunities.
Communicate customer promotions to Divisions and Corporate Purchasing, providing expected movement increases information so as to ensure adequate inventory in all divisions.
Pull and review divisional out of stocks and communicate specific item needs to to appropriate divisional and/or corporate buyers.
This position has additional duties; special projects may be assigned.

MINIMUM QUALIFICATIONS & REQUIREMENTS:

High school diploma or GED.
2 years of sales and/or customer service experience. (Internal candidates should have at least 2 years of McLane-specific experience.)
Ability to learn McLane applications, including distribution system, QUASAR, and Document Direct.
Microsoft Office (Excel, Word, and PowerPoint).
Ability to travel as required.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.