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Accounts Receivable Representative

Concentra

This is a Full-time position in Phoenix, AZ posted November 20, 2021.

Overview:

The ideal candidate will perform under general supervision a variety of moderately complex to complex tasks.

The position requires excellent communication, customer service and organizational skills.

All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Billing Office practices, policies, and procedures.

Responsibilities

MAJOR DUTIES AND RESPONSIBILITIES:

Primary Functions:
Account resolution via communications with employers, insurance companies, TPAs and labs.

Incoming customer service calls with clients.

Processing rebills & correspondence.
Managing aging reports.
Submit employer profile updates and information as necessary.
A/R Aging Report
Outgoing calls to insurance companies, employers, etc.
Adjustments are applied when appropriate
Generating rebills for outstanding A/R
Handle Employer issues
Documentation
Document notes into billing system
Request documentation from clinics to support charges
Address correspondence and customer requests
Rebills
Generate rebills for open balances
Correct insurance information and redirect bills to appropriate payer
Update employer changes and re-submit corrected bills
Other Duties
Performs additional duties as assigned
Qualifications

EDUCATION/CREDENTIALS:
High School education, prefer some college or specialty training in medical billing or equivalent job relevant experience
Minimum of one-year accounts receivable experience (occupational health preferred).

Problem solving and ability to handle multiple tasks
Minimum of one-year collection experience (occupational health preferred).

Medical billing courses may take the place of on-the-job experience.
Microsoft Excel, Outlook, Word experience desired
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
JOB RELAVENT EXPERIENCE:
Excellent communication and organizational skills
Problem solving skills and ability to handle multiple tasks
Excellent writing and documentation skills required
One year medical collection experience
Ability to work independently
Requires outstanding customer service skills and excellent problem solving skills
Ability to assist peers and train new employees.
Consistently meets or exceeds pre-established goals
Ability to handle special projects
Ability to handle multiple duties and priorities, when assigned.
Experience with a multi-location practice
Medical billing courses may take the place of on-the-job experience.
Microsoft Excel, Outlook, Word experience desired
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
DEMONSTRATED JOB-RELATED SKILLS/COMPENTENCIES:
Strong computer skills
Microsoft Word and Excel knowledge and experience
Ability to operate 10 key numerical pad by touch
Ability to work under tight time schedules
Strong customer service and communication skills
Excellent problem solving skills and ability to handle multiple tasks
Ability to work independently
Ability to be detailed oriented
Ability to assist peers
WORKING CONDITIONS/PHYSICAL DEMANDS:
Office Environment
Sitting for extended periods of time
Ability to lift light weights of under 15 lbs.
Heavy telephone work.
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Additional Data

* 401(k) with Employer Match* Medical/Vision/Prescription/Dental Plans* Life Insurance/Disability* Paid Time Off/Holidays* Colleague Referral Bonus Program

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.Concentra is an Equal Opportunity Employer, M/F/Disability/Veteran.

by Jobble