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Senior Associate, Growth Strategy & Operations – Drive


This is a Contract position in Phoenix, AZ posted July 27, 2021.

About The Team DoorDash Drive is looking for a Senior Associate on our Drive Team DoorDash Drive is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and Canada.

DoorDash Drive allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first-party experiences.

As part of the centralized Drive team focused specifically on our Restaurant Segment, the Senior Associate will have the opportunity to help define, scale, and optimize some of Drive’s biggest bets.

On a typical day, you will be working in tandem with our merchant organization to provide our most important merchants a dedicated Drive resource.

This will include running and refining experiments to improve operations, diving into data to explain performance at the lowest level of detail, guiding merchants on next practices for product strategy, synthesizing insights from merchant partners to help the Drive team build tools that will allow teams to increase their work 10x.

By doing so, you’ll ensure we never stop growing and performing.

About The Role Grow the product line —be directly responsible for building and growing a book of business within Drive through account management of new and existing partnerships.

Impactful – As the voice of your accounts, work with your partners from Product, Engineering, Operations, Support, Sales and Marketing to solve important challenges for our partners and execute solutions to scale delivery for their business This influences the product roadmap, making us better each day Analyze – complex data sets paired with partner team feedback to provide insights and recommendations to our Merchants Experiment – Use data and sound business judgement to test and build the processes needed to retain and grow our most important merchants, driving them towards operational efficiency and excellence Scale learnings — establish best practices for how to effectively manage Drive Partnerships and produce supporting materials.

Develop and implement new initiatives, strategies, and programs to help increase your team’s productivity and drive enablement across the organization You’re Excited About This Opportunity Because You Will… Build deep and meaningful relationships with merchants, laser focused on helping them thrive Imagine, develop, and execute on workstreams from start to completion with little oversight Oscillate easily from strategic considerations to tactical execution Operate comfortably in ambiguous environments while maintaining a strong bias for action Communicate precisely dependent on audience and level of detail necessary to share Collaborate effectively with cross-functional team members across the organization Represent the DoorDash brand with humility and a customer-first mindset We’re Excited About You Because… 3 years of experience in consulting / strategy / business development / operations / technology / client experience Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment Excellent Excel skills (can perform complex functions) ; SQL knowledge preferred Experience in a complex or high-growth environment preferred Bachelor’s degree required, MBA or Masters Degree a plus Why You’ll Love Working at DoorDash We are leaders – Leadership is not limited to our management team.

It’s something everyone at DoorDash embraces and embodies.

We are operators – We believe the only way to predict the future is to build it.

Creating solutions to lead our company and our industry is what we do on every project, every day.

We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.

We are committed to learning and implementing what is best for our customers, merchants, and dashers.

We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve.

We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.

Our leaders seek the truth and welcome big, hairy, audacious questions.

We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.

That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.

We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.

Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office.

Whether blatant or hidden, barriers to success have no place at DoorDash.

We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.

Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.