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Telecom Coordinator 1

Advantage Resourcing

This is a Contract position in Tempe, AZ posted June 25, 2020.

Major Responsibilities of the Position:
• Employee is responsible for positive customer communication and interaction
• Provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone.
• Work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently with little supervision.
• Complete designated amount of work in a specified timeframe with a high degree of quality, adjusting work assignments or schedules to meet changing work-related priorities or demands.
• Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously.
• Provides informal training to peers.
• Basic understanding of voice and data NB/BB (DS0/1 and 3) circuits: point to point, private line, VoIP and ethernet.
• Efficiently and accurately send access service requests to local exchange carriers.
• Provide detailed and comprehensive written communication via CORE database.
• Able to trouble shoot and problem solve any issues preventing service delivery.
• Accurately complete circuit design in Telcordia System Provisioning, we do IP activations.

Contract: 12 months

About Advantage Resourcing

Advantage Resourcing makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, ancestry, medical condition, age, marital status, national origin, citizen status, political affiliation, union membership, genetic information, physical or mental disability, veteran status, denial of medical or family leave, pregnancy or pregnancy disability leave or any other protected group status as defined by federal, state or local law. We will provide reasonable accommodations throughout the application or interviewing process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-verify employer.

Job Requirements: