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Traffic Engineering Business Class Manager

HDR, Inc.

This is a Full-time position in Phoenix, AZ posted September 25, 2021.

About UsAt HDR, we specialize in engineering, architecture, environmental and construction services.

While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that.

We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists.

That’s why we believe diversity is our greatest strength.

HDR is proud to be an equal opportunity workplace and an affirmative action employer.Watch our ‘About Us’ videoWe believe that the way we work can add meaning and value to the world.

That ideas inspire positive change.

That coloring outside the lines can illuminate fresh perspectives.

And that small details yield important realizations.

Above all, we believe that collaboration is the best way forward.Primary ResponsibilitiesThe Arizona/New Mexico Traffic Engineering Business Class Manager is a professional that is well versed in all aspects of traffic engineering related services for transportation, water, power and oil and gas projects within our Transportation Business Group and manages a group of up to 10 business group professionals spread over our AZNM Area offices.

The primary duties of the Traffic Engineering Business Class Manager include: responsibility for area coordination, monitoring and improvement of technical competencies of business class staff and products to meet client needs and market drivers all within the direction and goals of business class plans; participation in delivery of project services to meet client expectations; collaboration on business class efforts with area operations, marketing and project management; participation in business class practice and professional discipline groups, project teams and activities to continually improve standards and best practices; implementation of effective quality assurance and quality control reviews; participation in regional business class strategic planning, budgeting and plan implementation; tracking staff workloads and utilizations; establishing internal and external training programs and training schedules; assist with business development efforts and provide support on proposal preparation; plan for project needs and recruit/hire staff accordingly, and drive the business class to meet project goals for growth, client satisfaction, and service diversification.The responsibilities are as follows:* Provide area leadership of technical capabilities within the Traffic Engineering Business Class (BC).* Build and retain strong relationships with Staff, Project Managers, Client Development Managers throughout Arizona and the Southwest region* Monitor area performance within the BC to achieve defined goals and support operational managers in monitoring project performance and implementation of corrective actions.* Provide strategic and tactical input on business trends to BC and local office planning.* Facilitate BC teamwork, communication and work sharing between area offices, business classes, management, marketing and staff.* Serve as client manager, project principal and/or project manager.* Maintain appropriate QA/QC procedures and best practices* Actively participate in projects or manage projects to meet assigned utilization rate* Prioritize BC activities across Arizona and New Mexico to best implement and meet Market Sector and Transportation Business Group objectives* Manage staff workloads and make recommendations for adjustments and recruiting as needed* Manage training and licensing requirements and identify opportunities for continuing education* Develop an technical mentoring and employee advancement process to advance staff* Champion opportunities to grow the technical Traffic Engineering practice* Support Area pursuits and actively participate in proposal development* Identify project needs and recruit professionals to join HDR team* Demonstrate “can-do” problem solver approach to colleagues and clients* Ability to build positive client relationships, strong communication, negotiation and presentation skills, and the ability to manage and motivate direct reports.

*LI-JF1Keywords: Traffic, PTOE, Intelligent Transportation Systems (ITS), Travel demand modeling, Traffic impact analyses, Traffic safety analysis, Traffic signals, traffic forecasting, interchanges traffic studies, Intelligent Traffic Sub-system.Required Qualifications* Bachelor’s degree* PE Registration* PTOE #06022021