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USAA: Manager, Real Estate Processing (Remote Work From Home)


This is a Full-time position in Avondale, AZ posted October 26, 2020.

Purpose of JobManager, Real Estate ProcessingLocation: PHX (Remote work from home)We are seeking a Manager, Real Estate Processing to work at our PHX location or to work remote.Manages a team dedicated to knowing our members, understanding their individual needs, and providing appropriate solutions.

Develops employees through regular coaching and feedback that leads to improved results.

Executes process improvements and leads organizational process changes.

Maintains compliance with policies, procedures, and regulations.Job RequirementsAbout USAAUSAA knows what it means to serve.

We facilitate the financial security of millions of U.S.

military members and their families.

This singular mission requires a dedication to innovative thinking at every level.In each of the past five years, we’ve been a top-40 Fortune 100 Best Companies to Work For®, and we’ve ranked among Victory Media’s Top 10 Military Friendly® Employers 13 years straight.

We embrace a robust veteran workforce and encourage veterans and veteran spousesto apply.USAA Careers Award Winning Workplace (17 seconds)USAA Careers World Class Benefits (31 seconds)Job RequirementsEnsures loans are processed in accordance with prescribed policies, procedures, guidelines, and regulations.Maintains expert knowledge of Bank Real Estate products and expands knowledge to additional products.Handles member escalations and makes appropriate risk decisions based on policies.Maintains compliance with policies, procedures and regulations.Selects, develops, and supports employees in fulfillment of our Mission.Serves as a team leader, coach, mentor, role model, and change agent to a team of front-line employees who fulfillReal Estate loans for members.Ensures employees understand how the tasks they perform support the Mission.Performs managerial duties to include performance evaluations, salary reviews, behavior modification, career counseling, and resolution of employee issues.Proactively identifies opportunities and recommends improvements to processes and procedures in the organization, to promote maximum efficiency and enhance the member experience.Implements and monitors processes and performance standards.Provides feedback for improvements to process and/or product owners.Removes obstacles and champions change.Minimum RequirementsBachelors Degree.4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree.6 or more years financial services experience2 or more years leadership experienceAdvanced knowledge of Microsoft Office and applicable systems.*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions.

This will take approximately 5 minutes.

Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.PreferredAbility to navigate multiple personality styles in various environments.Clear and concise communication skills both written and verbal.Proficient with VA loans.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.

Additionally, our career path planning and continuing education will assist you with your professional goals.Relocation assistance is not available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement) or must have managers approval prior to posting.Last day for internal candidates to apply to the opening is 10/26/20 by 11:59 pm CST time.